Ahmed Saghayroon

A self-driven, technology fonded engineer with an experience on electronic devices & equipment, honed with skills in Service & Support and implementing my knowledge in computers and electronic related equipment, projects and products, with an interest in Building Automation Systems (BAS), Telecom, Telematics devices Analytical equipment and instruments, Web & Mobile Application Development & implementation.

IoT Engineer

At Eptikar IT Solutions Co.Ltd • Khartoum, Sudan

10/2022 - 01/2023

Responsibilties:

Installation & management of professional fleet management/GPS tracking

solutions for clients & companies that require in-depth fleet data

analysis, a wide range of alerts, reports and integration

options with external systems. 

Consisting of:

GPS tracking & Live data.

Driver behavior analysis

Car sharing

Dashboards & Route report

Fleet Efficiency & Worktimes

Alerts (Notifications, Email and SMS)

Geo-fences

Safety button

Vehicle engine blocking

Fuel control

Route planning

Web & Mobile Application

Easy-to-use interface

Brands worked with: Teltonika Telematics, Ruptela, Mix Telematics, Mapon fleet management platform.

Founder/ Managing Director

Dawawi Application for Pharmaceutical Services • Khartoum North 11/2019 - 01/2021

Responsibilities:

- Defining the service requirements by gathering information, based on the business needs of the organization.

- Designing & building the requirements for the IT components required. Design includes the design of the application itself orof any customization to standard packaged software, and the design of the environment or operational model that the application has to run on.

- Building both the application and the operational model ready for deployment. Application components are coded, integrated and tested.

- Deploying both the operational model and the application. The operational model is incorporated into the existing IT environment and the application is installed on top of the operational model.

- Operation of the application to deliver the service required by the business. The performance of the application in relation to the overall service is measured continually.

- Optimizing the app performance by measuring, analyzing and act upon it. Improvements are discussed and developments initiated, if necessary, by focusing on maintaining and/or improving the service and adjusting the cost.

Sales Engineer 

Business International Group L.L.C • Al-Khuwair, Muscat 02/2015 - 03/2017

Responsibilities:

Serve customers by identifying their needs and engineering adaptations of products, equipment, and services. Identify current and future customer service requirements by making personal

Maintaining connections with potential and actual customers and others in a position to understand service requirements.

Provide product, service, or equipment technical and engineering information by answering questions and requests to clients and potential customers.

Making new accounts and services accounts by identifying potential customers and planning and organizing sales call.

Prepare cost estimates by studying all related customer documents, consulting with engineers, technical personnel, and other professional personnel.

Service/Sales Engineer

Al-Ajmi for Technical Supplies & Trading L.L.C • Ruwi CBD, Muscat 07/2012 - 09/2014

Responsibilities:

- Installation of laboratory machinery, equipment and supplies including laboratory furniture & fittings including its utilities from (Electricity/Water/Data/Gas). 

- Supervising a team of technicians (e.g. electricians, plumbers and general technicians) on a day to day basis ensuring that that customer's requests and maintenance programs are kept up to date and well documented.

- Implementing a Planned Preventative Maintenance program for laboratory furniture, machinery and equipment (including for water services, electrical installations,) using the in-house maintenance team or appropriate contractors, and maintain accurate and organized records of conducted works.

- Using various solutions and tools to provide effective solutions to customers concerns by communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.

- Following up on service requests and providing customer feedback.

- Monitoring equipment and machinery performance and developing preventative maintenance measures & Conducting quality assurance and safety checks on all equipment. 

- Making demonstrations to ensure that customers are educated on safe and effective equipment use.

Glasgow Caledonian University • Glasgow, Scotland 10/2011

B.Sc Degree with honors in Electronics Engineering

Second Class Honors Lower Division.

High School/ General Secondary School Certificate (Science)

Qurum Private School • Qurum, Muscat – Oman 

05/2005