Liezl Lim

 I believe that along with my skills and experience, high level of motivation and positive attitude will serve me well as one of your employee.  I've attached my resume for your review. I am eager to hear from you regarding an upcoming interview for barista position

Barista/Waitress/Receptionist

10 Sept 2022 𝐭𝐨  31 𝐉𝐚𝐧𝐮𝐚𝐫𝐲 2023

SORELLA Ladies Lounge – Mazoon Square

·        As a barista we create hot and cold coffee, mojitos,  ice tea and Juices.

·        We clean and sanitize our bar area and equipment tools.

·        Brewing and steaming milk for customers order.

·        As a Waitress we serve customer’s order.

·        Assist customer’s to the designated arew they want to stay.

·        Maintaining the lounge sanitize and clean.

·        Informing the customer’s how to order via QR code and company password.

·        Responsible for the payment of customers bill via visa or cash method

·        As a receptionist we greet and welcome customers.

·        Answering their queries about company matters.

Barista                                                                                                                    02/2021 to 09/2022

Molinari Café – Al araimi Boulevard

Ø  as a barista we welcome customers and makes and serve beverages

Ø  create and serve hot and cold beverages, often tailored to the customer's preference

Ø  responsible for taking customer orders and payment via swipe machine.

Ø  clean and sanitize our work areas, seating areas and equipment/tools

Ø  checking inventory stocks

Waitress                                                                                                                   02/2021 up to present

Tehran Iranian Restaurant (Mamas International SPC)

Ø  greet and escort customers to their table

Ø  present menu and provide detailed information when asked (e.g. about portions, Ingredients or potential food allergies)

Ø  taking customer orders and delivering food and beverages

Sales Verifier                                                                                                       09/2015 to 03/2016

Metrobank Card Corporation – Pasay City, Philippines

Ø  Responsible in verifying the authenticity and accuracy of all submitted sales turn-ins

Ø  Validate the sales calls made by our Telemarketing agents through call recording

Ø  Ensure that all calls meet the standard requirements for validation 

Ø  Ensure that the validation target be met at the required time frame

Ø  Escalate any unusual findings to the project –hired team lead

Ø  Validate the accuracy of all submitted turn-ins by matching the IDs and sign up forms

Ø  Verify through phone, the authenticity of the availed insurance

Ø  Authenticate the insurance portion and the application form

Ø  Confirm if the phone number indicated is existing by doing a random call

Sales Associate                                                                                                   02/2014 to 04/2015

Banco de Oro (under agency)  - Ortigas, Pasig City, Philippines

Ø  Ensure high levels of customer satisfaction through excellent sales service

Ø  Assess customer needs and provide assistance and information on products features

Ø  “Go the extra mile” to drive sale

Ø  Remain knowledgeable on products offered and discuss available options

Ø  Cross sell products

Ø  Team up with co-workers to ensure proper customer service

Ø  Build productive trust relationships with customers

Quality Assurance Assistance 01/2013 to 02/2014 

Universal Robina Corporation (URC) - Pasig City, Philippines

Responsible for ensuring that the units produced adhere to an established quality standard

Overseeing the entire production process, looking out for specific problems

Performing various tests on the samples

Monitoring compliance of staff to existing specification and guidelines for food preparations

Maintaining quality control of sampling testing, release or rejections of finished products

Inspecting of commissary premise, machine, equipment, facilities for cleanliness, safety and functionality and in compliance with good manufacturing practices

Basic Barista Program

Vantage International Oman - Ruwi, Oman 05/19 to 11/19

Bachelor of Science in Computer Science

AMA COMPUTER COLLEGE: : Makati Campus 06/2001 to 04/2005