Pavitha Mendonca

Dedicated and result driven individual looking for work as a Receptionist at an organization, bring excellent written and verbal communication skills, good computer skills, and proficiency in MS Office Package. 

RECEPTIONIST CUM ENCODER
VIP Doctors 24*7 Home care services| Dubai, UAE | April 2021-May 2022

Greet and check in Patients, and collect personal, medical and insurance information in VIP Doctor 24*7 Home care services.

• Greet and check in Patients, and collect personal , medical and insurance information
• Schedule, reschedule and verify patient appointment, schedule appointments with secondary care providers
• Day to day conduct PCR test to the hotel guest.
• Registering guest information 
• Manage office and medical supply inventories, receive deliveries and organize supplies in stock rooms and exam rooms.

DATA ENTRY CLERK
MediQ Health care Group | Dubai, UAE | March 2020- March 2021  

Day to day registering patients and conducting PCR provide information in MediQ healthcare. 

• Registering guest information and verify data accuracy. 
• Taking guest details and mobile number for Al Hosn Application.
• Day to day conducting PCR to the Hotel Guest and walking Patients.
• Maintaining accurate records by regularly reviewing and updating client files and databases.
• Organizing, sorted and verified input data against original documents.
• Producing monthly financial reports using advanced Excel spreadsheet functions. 

FRONT OFFICE EXECUTIVE 
eRetail Cybertech Pvt. LLC, Bangalore|Karnataka, India | March 2019- March 2020

Checking and sending update list from manger, and understanding customer service skills in eRetail Cybertech Pvt. LLC.

• Handled front desk with greeting customers and guide them appropriate way. 
• Actively seek out new sales opportunities tough cold calling, networking and social media.
• Delivered documents like Follow-up list Petty cash etc.
• Coordinated with team members and advice from them and update to manger.
• Introduced online and social media selling techniques, increasing the company’s profits by 40%.

MEDICAL INSURANCE COORDINATOR

KMC Hospital, Mangalore| Karnataka, India | Ferbuary 2013-Ferbuary 2018

Taking Approval for surgery and medicine. If approved after discharge claim the patient medical and insurance information in KMC Hospital.

• Created patient Document and verification.
• Ensure the patients details are updated appropriately. Verification of the patient data mentioned in the medical claims. 
• Enter charges and post payment details. Process the medical data.
• Coordinated medication process by reviewing clinical information, processing electronic claims,  obtaining prior authorization and tracking previous shipments of Patients. 
• Worked with organization system and diligently completed all assigned tasks, working overtime a needed.

BCA-Bachelor of Computer Application

Managalore University 
2007–2010