Rhoan Aquino

Food and Beverage Supervisor

Intercity Hotel Salalah

November 2020–Present

Supervise F&B staff. Improve staff performance through training, attention to detail and empathetic problem-solving methods. Assist with the preparation of staff assessments. Resolve staff and guest conflicts in a professional courteous manner. Inventory and order business supplies. Responsible for guest billing and settling payment disputes. 

IRD Order Taker/In-Charge

Millennium Resort Salalah Oman

October 2019–November 2020

Perform duties of supervisor and any other duties as assigned by the F&B Manager. Able to anticipate guest or operational needs. Assisting in staff scheduling and training. Preparing daily and monthly inventories. Checking store for proper supplies and ordering.

IRD Order Taker

Crowne Plaza Jordan Dead Sea Hotel and Resort

February 2016- February 2019

Main responsibility is to answer guest calls for food and beverage order and other inquiries. Maintaining the outlet’s paperwork/records daily. Maintaining the proper outlet inventory daily and monthly. Assisting the Outlet Manager in daily operations

Pre-Opening Housekeeping Attendant

Crowne Plaza Jordan Dead Sea Hotel and Resort

February 2012- February 2016

United Computer College

April 2009

PC Operations in Office Management