Ronnie DSouza

Accredited as a Senior Network & Security Management Professional, I bring to the table my career advancements of over 19 years in strengthening/solidifying information and cyber security by setting up robust governance frameworks – helm security strategy and improvements, and working with the teams to infuse security standards. I have also acquired remarkable proficiency in protecting systems from cyber threats, including bugs, malware, and hacking attempts, by building safeguards and conceptualizing security architecture plans. I am presently working with Mada Communication Company (ZAIN KWT Subsidiary), Kuwait, KU, as Core Network & Security Specialist, where I am responsible for planning and recommending suitable options for disaster recovery, and remote access, network appliances, servers, and directory services security. I also pioneer efforts in establishing the VPN infrastructure over SDWAN infrastructure between 50+ nodes, which enabled secure connectivity between locations. Over the years, I hold distinction in developing a strategy design to include plans for developing and implementing the work, creating a sustainable security architecture, and leveraging experience to make gap analysis, risk assessment, testing security framework, network defense, and security road mapping. I have also attained proven skills in managing the security of routing, switching WAN, WLAN, MAN, MPLS, and integrated security appliances. Enclosed is my résumé to provide you with details of my aspirations, abilities, and accomplishments. Thank you in advance for reviewing the enclosed résumé. I look forward to courteously following up with you in an attempt to answer any questions you may have about my professional background and coordinate the schedule of an interview at your convenience.

Core Network & Security Specialist Mada Communication Company (ZAIN KWT Subsidiary), Kuwait, KU | Since January 2019 • Confirming anticipated business effects resulting from the actual occurrence of any of the identified enterprise security risks. • Driving the activities to conduct technical security reviews and assessments of current systems and processes • Designing, and implementing disaster recovery and business continuity plans, procedures, audits, and enhancements • Investigating the opportunities to update security system capabilities to sustain and enhance network and system security integrity. Formulating strategies to ensure compliance with security standards as well as regulatory and audit issues • Analyzing business requirements and recommending building scalable solutions to meet security functional and non-functional requirements. Performing continuous security policy analysis to ensure the effectiveness of security defenses. • Planning and recommending suitable options for disaster recovery, remote access, network appliances, servers, and directory services security. Driving the problem resolution and escalation processes as well as following up. • Managing the protections and predicting threats while associating with the third-party security information and event management (SIEM) providers. Identifying, preventing intrusion attempts, and responding to DDoS attacks by overseeing the data transfer security • Accountable for integrating the fixed wireless connectivity into facilities lacking access to high-speed terrestrial networks • Orchestrating efforts in establishing the VPN infrastructure over SDWAN infrastructure between 50+ nodes, which enabled secure connectivity between locations. Contributing detailed network diagrams, process flow charts, and procedural guidelines. • Steering an array of activities, including producing security and vulnerability reports, detailing logged incursions, and recommending remediation efforts. Confirming the network hardness and resilience by initiating and handling the network test facilities • Meticulously leading the installation and maintenance of commercial firewall solutions while coordinating with security vendors to implement best practices and software updates. • Playing an integral role in delivering the complete end-to-end engineering and installation of route-based IP network solutions. • Carrying out the troubleshooting for Juniper, Cisco, Fortinet, and PaloAlto. • Diagnosing and resolving complex network problems by overseeing the network capacity and performance. • Associating with teams internal and external to network security in managing tools that include but are not limited to whitelisting technologies, data loss prevention, malware prevention, and real-time metrics reporting. Core Network Engineer Zajil Telecom Co, Kuwait City, KU | March 2016 – December 2018 • Maintained and administered the computer networks and related computing environments, including systems software, applications software, hardware, and configurations. Carried out the disaster recovery operations and data backups when required. • Managed the data, software, and hardware protection by coordinating, planning, and implementing network security measures. • Actively involved in troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems. • Oversaw and reviewed network performance to determine if adjustments needed to be made. • Designed, configured, and tested networking software, computer hardware, and operating system software. • Entrusted with the accountability of rendering network support services for devices such as hubs, bridges, routers, and other hardware. • Enhanced and improved the network performance and uptime by selecting and installing Cisco, Fortinet, Juniper, PaloAlto, and Aruba while associating with the vendors. • Facilitated the secure data transfer from internal to external and public networks by organizing frameworks. Mada Communication Company, Kuwait City, KU | July 2007 – March 2016 Career Elevation: • March 2006 – March 2016: Network Engineer • July 2004 – March 2006: Telecom Technician Network Engineer • Interacted with the management for recommending and assisting in network security standards and upgrades • Rendered prompt network support for devices such as network switches, routers, WiMAX, WLAN systems, and security appliances. • Delivered support to the application of tier isolation best practices. • Played a significant role in troubleshooting the broader Network infrastructure product portfolio. • Contributed to diagnosing & resolving complex network problems and guided the level2 engineers to resolve escalated cases related to routers, switches, and wireless gateway by overseeing the network capacity and performance • Orchestrated efforts in troubleshooting complex multi-vendor network service provider issues. • Pivotally established the VPN infrastructure for end-users that enabled secure remote connections. • Meticulously led the implementation and support of SNMP monitoring software and other network monitoring tools. Telecom Technician • Provided the highest standards of quality service while functioning with the network administrators and server engineers • Steered the installation of new users and relocations of existing users. • Held responsible for performing the installation and configuration of devices related to WiMAX, WLAN, Router, Switches, and Basic Security Appliances. • Enabled the implementation, add-on, maintenance, and support of voice, data, VoIP, and CTI applications by diagnosing and resolving all the complex integrated customer issues.

Bachelor of Science: Science (Computer Science), from Jaipur National University – India, India, in December 2016. Diploma: Electronics and Radio Engineering, from St. Xavier's Technical Institute – Mumbai, India in June 2002. Higher: Secondary Education, Science Stream, from S.C.D. Barfiwala College of Science – Mumbai, India in May 2000