saber mohsen

I have Over 14 years of experience  in both properties and facilities management and maintenance experience make me exactly the kind of value-added employee you need in the facilities manager position you are advertising. My hardworking nature and strong project management skills, along with total proficiency in Pump room for firefighting system and swimming pools as well and HVACR building systems. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate time management and communication skills

Facilities Manager . August 2021 to the present
TUILP GORVE MANAGEMENT CO

• Ensure that the team function to the professional and consistent standards expected so as to provide a high level of customer focus to meet the institution’s needs.
• Complete a review of existing standards and procedures, while implementing new best practices to ensure a seamless delivery of FM Operations and FM Services.
• To fully establish customer needs and expectations and to ensure systems, procedures and resources are in place to ensure those needs are delivered.
• Produce monthly and ad-hoc reports on service usage and service issues to ensure management receive appropriate information in an accurate and timely manner.
• Devise and implement a Local Operating Procedure for the Front of House function.
• Support the Head of Facilities in the strategic implementation of new working practices to ensure the successful roll out of initiatives which
will result in consistency to our customers and will improve the overall service offering.
• People management responsibilities for Reception team and FM Administrator including: undertaking Induction training sessions
• Manage UCEM parking policy including allocating spaces, ensuring the waiting list is updated and procuring season tickets when required.
• Respond to any maintenance issues reported by the Concierge/Building Porters or Reception and liaise with the Head of Facilities and/or
third parties to rectify any issues.
• Investigate and implement Value Adds and new initiatives to ensure Horizons is a great place to work
• Dealing with any shortfalls in service delivery in a timely manner through effective coaching and mentoring and ultimately if necessary,
through performance management mechanisms available.
Health & Safety
• Review and where necessary write Risk Assessments for UCEM events and activities.
• Undertake weekly building audits and Health & Safety checks.
• Provide support and guidance on H&S related matters to other teams including Apprenticeships.
FM Operations
• Devise and successfully implement a robust visitor procedure for Horizons that encompasses how to greet and welcome the range visitors
to the building; including External visitors, Associate Tutors, suppliers and contractors, as well as students.
• Implement and manage the administration of all office keys, keeping up to date records of who has been allocated keys. • Investigate and
implement possible software upgrades for swipe cards, access control or delivery systems.
• Oversee the entire meeting room operation (including equipment, set up and bookings), assisting Reception with any room booking queries
when required.
• Liaise with external caterers and hospitality providers as and when required.
• Mange the FM workflow actions for all new starters
Financial accountabilities
None, however you will work closely with the Head of Facilities deliver various items of the Facilities budget, with a particular emphasis on Health & Safety budgets

Head of Facilities and Property Management Services. June 2017 to July 2020
Artan Holding attached to Doha British School
 • • •
Doha British School Campuses; Staff Accommodations;
5 towers housing - 120 apartments;
1 family compound – 8 villas •
July 2017 – to the present.
• Work with the General Manager, to create annual financial forecast plan for the property management department;
• Ensure that budgets are followed closely and operations are carried out within the set limits and on time;
• Ensure that all property and facilities management fees and ancillary charges are billed and collected in timely fashion;
• Developed and maintained under review Mirage Asset Management Strategy, ensuring that the adequacy of stock condition data,
stock allocation data are managed and maintained accurately;
• Work closely with the Maintenance Department ensuring that maintenance costs for all managed properties are kept minimal without
compromising on service quality;
• Prepare and submit quarterly report on department progress and developments to the General Manager;
• Ensure detailed snagging working is carried out prior to taking over any new properties and property development;
• Work closely with inter-company departments to ensure information regarding the state of readiness/availability of all managed
stock is up to date and accurate to maximize occupancy levels;
• Manage effective communication between clients, landlords and suppliers in order to forge strong business relationships;
• In-conjunction with the Group Procurement Department, we have jointly selected, managed and controlled suppliers and contractors
required to secure the delivery of products and services on time, to quality standard and within budget;
• Regularly monitor service delivered by in-house maintenance team and outsourced contractors;
• Ensured that third party suppliers and contractors have valid insurance coverage and operational legal licenses;
• Ensured the security of all company property and facility is secure at all times;
• Ensured that Property and Facility Management Database is updated daily with all relevant information needed to ensure smooth
running of the property maintenance department and accurate management reporting;
• Kept up to date with legislation and demonstrate an awareness of approaching changes that affect the department;
• Ensured that the Company brand and reputation is unrivalled within the Property and Facility Management Sector;
• In conjunction with the General Manager prepared and updated as necessary all departmental job descriptions;
• Organized and supported the property and facility management team and drove them in achieving individual targets;
• Ensured that all Head Office HR Policies and Procedures are adhered to and practiced at the workplace;
• Ensured that best practices are developed and implemented at the workplace;
• Implements Group HR Disciplinary Policy and Procedure where appropriate;
• By example and leadership, I ensure that a culture of putting clients at the heart of the business and of delivering excellent customers
service is embedded across Mirage;
• Supervises and motivates staffs driving them to meet their productive potentials;
• Delegates and manages staff responsibilities and accountabilities;
• Conducts regular team meetings with the aim of discussing problems, agreeing solutions and exchanging information.
Facilities Manager
COMO Facilities Management attached to Qatar National Bank (QNB)
• 78 QNB Retail Banking Branches. September 2014– June 2017.
• Implement continual improvement activities to enhance the department operation
• Managing the delivery of all hard and soft services on the contract;
• Seek further opportunities within the contract to maximize potential growth;
• Planning for future development in line with strategic business objectives;
• Supporting and leading the introduction of operational best practice into the contract;
• Producing, monitoring and improving the levels of customer satisfaction within the contract;
• Directing and overseeing the implementation of the FM work plan, assigned work, activities, and projects;
• Ensuring the services facilities meet quality, health and safety requirements and comply with legislation;
• Investigating availability and suitability of options for new premises;
• Recommending and developing FM policy and
• procedures;

Facilities and Property Site Manager
COMO Facilities Management attached to Barwa Real Estate

992 residential units;
• A Mosque;
• Food Court;
• Supermarket;
• Several kids play grounds;
• Nursery;
• Tennis and basket ball courts;
Lush landscape. February 2013 – September 2014
    • Oversee the smooth running of activities on a commercial or residential property
• Design and implement management strategies necessary for meeting the needs and requirements of a client
• Conduct screening of potential tenants to determine individuals best suited for a property
• Oversee the hiring and training of maintenance staff/contractors
• Prepared documents to put out tenders for contractors;
• Managed the project; supervised and coordinated work(s) done by the FM team, outsourced contractors and suppliers;
• Investigated availability and suitability options for new premises;
• Calculated and compared costs for required goods or services to achieve maximum value for money;
• Planned for future development in line with strategic business objectives;
• Managed and led change to ensure minimum disruption to core activities;
• Managed identifying FM Properly services all include ( Housekeeping , Best Control , Landscaping , waste management)
Ensured
the building met health and safety requirements;
• Planned best allocation and utilization of space and resources for new and occupied premises;
• Used performance management techniques to monitor, improve and demonstrate achievement of agreed service levels;

Facilities Supervisor
COMO Facilities Management attached to Qatar National Bank (QNB)
• 78 QNB Retail Banking Branches. September 2011 – February 2013.
  • Maintained the daily FM operations of the banking facility;
• Ensured all policies and procedures of the banking facilities were enforced;
• Resolved concerns, conflicts, and problems of the end-users ensuring that services are provided in a professional and safe manner;
• Oversee building security and responded to all emergencies;
• Ensured end-users and staff safety;
• Supervised, supported, and assisted staff;
• Conducted regular walk through of the banking facilities to assist visual maintenance and
Completed records and reports as required;
Maintenance coordinator
Amarante Pyramids Hotel Cairo, Egypt.
July 2010-August 2011
• Coordinated all maintenance work to properly maintain the hotel facilities and grounds;
• Evaluated maintenance requests, set up priorities and processed work assignments;
• Established and maintained a reliable network of outside vendors and suppliers to ensure cost effective and timely support of the
maintenance function;
• Hired contractors or subcontractors to perform maintenance specialized work;
• Ensured all permits/licenses were maintained;
• Performed routine inspections of all systems and equipment;
• Performed routine repair work and other work of a general maintenance nature;
• Planned, organized, directed and controlled staffs to met scheduled day-to-day operations of the department;
• Ensured that all Hotel policies and procedures were followed related to the performance of the maintenance function;
Established and communicated the level of quality and safety expected in the performance of maintenance tasks;   Performed other duties as assigned