
Sardar Asif Ali Khan
Customer Quality/experience Manager
خدمة العملاء / دعم
عن Sardar Asif Ali Khan:
Result oriented mindset constantly to achieve the highest Customer Satisfaction and overall business growth.
الخبرة
I was responsible for managing all the automotive brands within the group for measuring
Customer Quality/experience, Process Quality improvement, exploratory Data analytics,
Relationship building, Customer journey, Strong Complaint management, Dealership standards
self-evaluation aligned with principal standards, Sales Rejector survey, Service lost customers
analysis, Mystery shop internal and competitor, Utilization of Digital tools, lead management,
market research analysis, best practices, VOC, and NPS & Index score measurement tracking for
Sales and Service.
التعليم
Masters in Travel & Manangement