SHAJAN JOHNY

I write in response to your ad seeking an experienced commercial parts pro at EUROPEN TRUCK & TRAILER PARTS , as a highly competent commercial parts pro .i would bring a service-focused and hard working attitude to this role . In my current position ,i maintain a high –performing sales team focused on business development and revenues’ generation. I have a knack for problem solving and work well independently and with little over sight. I am proactive, goal-driven ,and have exceptional follow- up abilities as well as comprehensive vehicular knowledge that help me quickly diagnose customer issue . I am self starter and excel at team leadership ,sales coaching, and lead development .i am familiar with successful sales techniques and learn new procedures quickly . As a part of the team at advance auto parts ,i hope to increase your revenue. Improve your customer service, and continuously develop first –rate sales professionals

-Sales planning and forecasting -New product launches -New store launches -Inventory management -Vendor management -Customer relationship management -Training and personnel management Read catalogs, microfiche viewers, or computer displays in order to determine. replacement part stock numbers and prices. Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. Receive and fill telephone orders for parts. Fill customer orders from stock. Prepare sales slips or sales contracts. Take inventory of stock. Advise customers on substitution or modification of parts when identical replacements are not available. Examine returned parts for defects, and exchange defective parts or refund money. Mark and store parts in stockrooms according to prearranged systems

Bachelor of Commerce 2007 Calicut University-kerala