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Mohamed Al Buraiki

Mohamed Al Buraiki

Experienced Account Manager

المبيعات

Muscat, محافظة مسقط
(0)

اجتماعي

حول Mohamed Al Buraiki :

Experienced Account Manager with a demonstrated history of working in the information technology and services industry. Skilled in Negotiation, Management, Customer Service, Account Management, and Solution Selling.

تجربة

GBM

Account Manager (Telco and Oiland Gas) September 2013 - Present (8 years 9 months)

Building and maintaining relationships with clients and Manage end to end sales and account management process.

Conducting business reviews to ensure clients are satisfied with GBM’s products and services.

Establish strong, trust-based relationships with clients and other teams within GBM.

Drive customer loyalty and retention through excellence in customer service and support.

Identify and understand customer need, proactively provide solutions to avoid issues and

accelerate clients’ ability to achieve results.

Letting customers know about other products the GBM offers.

Work collaboratively with other departments, specifically with LOBs to

coordinate client interactions and resolutions to their needs

Communicate effectively with our clients to resolve issues without escalation and

insure client expectations are being met.

Attending meetings with clients to build relationships.

Achieving client relationship targets.

Project management in term of implementation, sign off and booking.

 

Medical Training Center in affiliated with the American Heart Association (AHA)

Marketing Manager

February 2009 - April 2012 (3 years 3 months)

Sultanate of Oman

Initiated the whole devision, creating tangible and reliable client database and paperless Echo friendly system.

As well as developing several effective marketing schemes which boosted our client database by an average of 30% per year in my duration of work with a team of 5 full time employees and many part time interns

Which developed from 450/600 clients (2009 & 2010) to 2400+ in three years time (2010 until 2013) with very limited resources. Our records showed 75% return clients. And proudly scoring 95% satisfaction rate overall.

التعليم

Gulf College Oman

Bachelor of Science (Bsc without honours) , Business Administration and Management, General · (2013 - 2015)

Middle East College

Diploma, hardware networking · (2006 - 2009)

University of Lodz

Associate's degree, SCHOOL OF POLISH FOR FOREIGN

STUDENTS · (2003 - 2004)

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محترفون من قطاعات مختلفة بالقرب من Muscat, محافظة مسقط

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وظائف بالقرب من Muscat, محافظة مسقط

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