Rashid Al-Alawi

April. 2019 – Now

IT Support Service Specialist, Oman Airports

Duqm Airport

• Managing all IT systems in the airport.
• Installing and new equipment required in the airport.
• Liaise with Muscat ICT team for any issue in Duqm IT department.
• Taking care of the entire network in Duqm airport
• Giving services to our client and passenger by providing the required systems.
• Co-ordinate with Omantel and OOREDOO for providing services to the airport.

May. 2016 – Feb 2019

IT Inspector, Hamza Associates, Oman

Clint Ministry of Transportation ( Duqm Airport project ) 

• Review all submittals from contractor and subcontractors for the items related to IT.
• Attending workshops to review drawings and material submittals with stakeholders. 
• Follow up work progress with the contractors.
• Review the weekly progress in my section submitted by contractor .

Feb. 2013 – Dec 2016

Document controller, CH2M HILL COMPANY, Oman

Clint ACWA power

• Provides support and maintenance of the document control system.
• Maintains files of drawings, project reports, specifications, product proposals and documentations.
• Prepares process and status reports, assigns and monitors document numbers.
• Do administrative work like coordinate with drivers whom working in the site , and follow up machinery supply requests and keep up to date

Oct. 2010 – Jan.2013

Responsibilities included:

• Liaise with the IT Site Technicians on courses of action concerning Computer/Networks troubleshooting
• Compile and receive all users requirements for software/hardware 
• Supervise the IT Site Technicians data backup operations and maintain the company master backup bank
• Supervise and train the IT Site Technicians and help desk personnel
• Procure, Manage, and maintain the company’s IT software/hardware assets
• Provide the IT department monthly/annual expenditure information for the AGM
• Sign-off Purchase Orders for ordering IT software/hardware items for all project offices and company departments
• Manage and operate the company’s HRMS systems department
• Monitor and report the department’s staff KPIs to the AGM

Responsibilities included:

• Creating Journey Plans for all company’s machinery and personnel
• Monitoring the company’s vehicles journey plans and speeding patterns through the IVMS software
• Submit and present weekly summary reports from the IVMS system for the management
• Manage company’s drivers requests for journey directions or instructions from the company management 
• Conduct non-graded road driving training for company’ personnel (4x4 vehicle)

Responsibilities included:

• Manage and maintain the company’s IT software/hardware assets
• Repair any electronics problems concerning the sensors, CTES boxes for tubing units, and the control computers
• Sort the wiring for all cabling work
• Sign-off Purchase Orders for ordering IT software/hardware items

Resources Planner, Sperry Drilling Services, Oman

Responsibilities included:

• Create and manage all the work orders for the drilling services through the company electronic system
• Operate the SAP system for uploading all the build-up tools and MWD works
• Create, monitor, and control all the jobs tools scheduling on a weekly/monthly basis
• Develop SAP solutions based on the departments requirements

IT Desktop Analyst, Sperry Drilling Services, Oman

Responsibilities included:

• Manage and maintain the company’s IT software/hardware assets/inventories 
• Setup and prepare the job computers for all field operation 
• Record and keep track of all job information such as sensors readings, depth charts, and atmospheric data 

Responsibilities included:

• Manage and maintain the company’s IT software/hardware assets
• Repair any electronics problems concerning the sensors, UNIPRO II cementing units, CTES machines, and COMPUPAC systems
• Sort the wiring for all cabling work
• Sign-off Purchase Orders for ordering IT software/hardware items

Responsibilities included:

• Manage the configuration of ATM machines and branches computer systems
• Manage and maintain the branch’s IT software/hardware assets
• Manage the departments cable  networking and bank servers
• Setup and configure workstations for the bank personnel
• Submit and present weekly summary reports of the transactions to the branch manager

Responsibilities included:

• Manage and maintain the office’s IT software/hardware assets
• Manage the office cable  networking and army servers
• Setup and configure (on-field/off-field) workstations for the military officers
• Grant/revoke rights to users as per the Colonel instructions
• Submit and present weekly summary reports of the transactions to the branch manager
• Develop computer applications to suit the office departments needs

Responsibilities included:

• Manage and maintain the office’s IT software/hardware assets
• Manage the MoH facilities cable networking and MoH servers
• Setup and configure workstations for MoH staff
• Develop computer applications to suit the MoH departments need

• Higher Diploma in Computer Software Engineering (1998) from APTECH Education Institute, India.
• Diploma in Computer Studies (1994) from National Computer Company (NCC), Oman with Stamford college England
• Third Secondary School Certificate (1986) from Al-Ala Bin Al-Hadhramy School, Oman.