- The ideal candidate will possess strong knowledge of vehicle troubleshooting, with a fair understanding of light vehicle maintenance.
- The primary responsibility of this role is to ensure that customers are treated with the utmost care and professionalism.
- 1-2 years of experience in automotive dealership service reception.
- Knowledge of vehicle troubleshooting and a fair overall understanding of light vehicle maintenance.
- Dedication to providing excellent customer service.
- Age not above 30 years.
- GCC driving license would be an advantage.
- Proficiency in MS Office applications.
- ITI/Diploma in Automobile Engineering is preferred.
- Greet customers and ascertain the nature of their vehicle-related concerns or requirements.
- Schedule service appointments and ensure efficient allocation of resources.
- Communicate effectively with customers regarding service timelines, costs, and any additional required repairs.
- Coordinate with service technicians to ensure timely completion of work orders.
- Maintain accurate records of customer interactions and service transactions.
- Handle customer inquiries and complaints with professionalism and empathy.
- Assist in maintaining a clean and organized reception area.
- Collaborate with the sales team to promote service offerings and upsell additional services when appropriate.
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Operations Assistant - Muscat, عمان - Al Hashar Group
وصف
Job Description:We are seeking a dynamic individual with 1-2 years of experience in automotive dealership service reception to join our team.
If you meet the above and are eager to join our team, we encourage you to apply.